FREQUENTLY ASKED QUESTIONS
- How are you able to offer these incentives?
- What type of hotels are offered?
- What size are the certificates when printed?
- Do the certificates have an expiration date?
- Can I personalize the certificates to have my business name and/or website address on it?
- How does the mimimum purchase of 10 work?
- Is there an additional fee to print out the certificates?
- If I use the online certificates, how will my customers receive their certificate?
- Does my customer have to attend a timeshare sales presentation to receive the vacation offers?
- How many certificates can my customers redeem?
- Can I participate in the program if I live outside of the US?
How are you able to offer these incentives?
Hotels, travel companies, restaurants, and other establishments contract with our certificate company in order to provide these incentives. They offer these incentives to get people to use their services and see what they have to offer. This builds brand loyalty.
For example, hotels rarely experience full occupancy except during conventions, major holidays and weekends, so they contract with certain travel promotion companies, like us, to give the rooms away free with the 3 day, 2 night vacation certificate to get people to come and see what they have to offer. When hotels have empty rooms, they do not make any money, and it's a waste of a good room. Although they have lost the price of the room regardless, they can still let you stay for free in the hopes that you'll stay longer, eat in their restaurants, spend money at their in-house shops and casinos, and take advantage of their amenities (spa, room service, etc.). And when you leave, after having had a great time, they hope that you'll come back to stay with them in the future and maybe even tell a few friends. This builds brand loyalty.
The 3 Day, 2 Night Vacation Certificates offer accommodations with quality hotels that range from 2-3 stars and are in the same class of hotels like Hyatt, Westin, Radisson, Holiday Inn, Best Western, Quality Inn, Marriott, Wyndham and Sheraton. The hotels are booked in and around the main tourist areas of the destination. The offer is based on availability, so the hotel the person receives depends upon which hotel is available for the travel dates chosen.
The 8 Day Resort Getaway Certificate offers accommodations at 3-4 star resorts. The offer is based on availability, so the resort the person receives depends upon which resort is available for the travel dates chosen.
What size are the certificates when printed?
The certificates are the size of a standard 8 1/2 by 11 paper when printed.
Do the certificates have an expiration date?
The certificates will not have an expiration date on them unless you specify one. Having an expiration date gives the certificate holder some urgency to redeem it, but is not necessary.
Can I personalize the certificates to have my business name and/or website address on it?
Yes you can! When you login to your account, you will be able to enter in what you would like the certificates to show in the “Compliments of” area of both certificates. You can change this information as many times as you want, so if you have more than one company, you can print separate certificates with each business name on them.
How does the minnimum purchase of 10 work?
The licensing fee is a one time order of ten certificates in any category that you would like. Once you have 10 certificates bought in any category you have the ability to buy as few or as many as you would like in the future.
Is there an additional fee to print out the certificates?
NO, there is no additional fee. You only pay per certificate allowing you to
print an unlimited number of certificates at any time. If you like SIG can print them for you and deliver them to your business. We also have higher quality paper you can use at an additional cost. (see pricing area)
If I use the online certificates, how will my customers receive their certificate?
You will be given a URL to an exclusive website where your customers can receive their certificate online. When they come to this website, they will print out their certificate which will automatically have an ID Number on it.
Does my customer have to attend a timeshare sales presentation to receive the vacation offers?
A timeshare presentation is not required with the vacation certificates. With some of the vacations it may be offered as an opportunity to upgrade the vacation.
How many certificates can my customers redeem?
Your customers can redeem as many of the certificates as they want.
Can I participate in the program if I live outside of the US?
Yes, you can. It doesn't matter where you live.
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